May 24Scenario Planning: The strategy tool that helps you (and Formula 1 teams) winThe 2022 Monaco grand prix was a memorable one. It was my first time in Monaco — an iconic Formula 1 circuit with an exceptional atmosphere. On the race day, I could feel the tension and excitement building toward the planned start in the afternoon. …Formula 16 min readFormula 16 min read
May 17Accelerate your decision-making with this powerful sentence“Is it safe-to-try?” is a short but very powerful move that should be in the toolkit of every leadership team. When faced with a decision, I’ve heard people say: Are you sure that will work? We can’t do that without *also* doing x… I think we should hear the opinion…Decision Making2 min readDecision Making2 min read
May 1120 habits of high-performing leadership teamsHere are 14 signs that your leadership team might not actually be a well-functioning team: Being merely a bundle of ‘reporting lines’ without shared work Top leader(s) chairs their meeting and speaks most Constant rabbit-holing and talking past each other Spend most of their time reviewing PowerPoints Members have many…Leadership2 min readLeadership2 min read
May 2Bring your strategy to life by riding a bike 🚲Imagine we would approach cycling the same way we would approach many strategic business projects: Decide where you want to go. Analyze and debate the *perfect* steering angle and departure speed to get there. Prepare the bike once, then launch the bike. How quickly would you fall on your face…Strategy2 min readStrategy2 min read
Apr 26Correcting bad decisions with intelligent disobedience“Daddy, you can’t cross when the traffic light is red!” she said while sitting in her stroller. I crossed an intersection when I brought my youngest daughter to daycare this morning. I saw no cars from any direction and decided to cross the street while the light was red. “You’re…Management2 min readManagement2 min read
Apr 17How ignoring the rules creates a better customer experience: two examplesFront-line staff that interacts with customers are often underpaid and have little authority. In turn, engagement is low, and staff turnover is high. Executives sometimes see them as a cost center that should be measured on efficiency. I believe this is the wrong approach. These are the people that are…Customer Service5 min readCustomer Service5 min read
Apr 13Is compliance holding your organization back? F1 teams go fast in a regulated environment by doing these five thingsAs a leader, you want to meet the ever-changing customer demands. You’d like to be an innovator in your field and have many new ideas for your products and services. But your teams say, “That sounds great… but… compliance”. …Compliance4 min readCompliance4 min read
Apr 12Jeff Bezos’ advice on decision-making will help you accelerate and reduce costsOver the years, I have trained and coached hundreds of C-level leaders on their effectiveness. I’ve been surprised by how much time is wasted in boardrooms debating the details of certain decisions. This energy could have been spent on the strategic questions the business faces. Here’s some decision-making advice that…2 min read2 min read
Apr 11I took four months off to learn these three things that help me stay sane in my busy work lifeA year ago, I took four months off. I’ve been back at work, in the same job, but things have changed. I have changed. Here are three things anyone with a busy job can learn from how I’ve changed my approach to work-life. Turn off autopilot and start driving yourself…2 min read2 min read
Published inThe Ready·Mar 28Don’t Get Stuck in Agile BureaucracySix ways to revitalize your agile transformation. — It’s a tale as old as time. A leader’s ready to future-proof their organization — to eliminate layers of management and slow bureaucratic processes in order to increase speed and agility. Several of their competitors have started an “agile transformation,” and they’re even reading about said transformations in Harvard Business…Agile9 min readAgile9 min read
